Customer stories

Success stories from some of the work we’ve done

Customer Stories

Featured story

AI-Driven Contact Center Helps Telecommunications Leader Transform the Customer Experience

This industry-leading wireless network operator is a major player in the United States, connecting millions of customers through its vast network. Offering a range of plans, devices, and features tailored to individual…

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AI/ML

Streamlining Operations and Empowering Self-Service for Gusto, a Leading HR Platform

Gusto offers small businesses an all-in-one platform for managing payroll, benefits, and HR tasks...

AI/ML, Google Cloud

Multinational Electronics Retailer Transforms the Customer Experience with Intelligent Virtual Agents

A multinational retailer, who specializes in consumer electronics and appliances, is dedicated to enriching peoples’ lives through technology...

AI/ML, Google Cloud

Leading Canadian Telecommunications Provider Revolutionizes Customer Care in Multiple Languages with AI/ML

This conglomerate is a dominant force in the Canadian telecommunications landscape with a vast customer base, providing essential...

Data and Analytics

Cisco Leverages Pelican for 100% Secure Data Validation

Cisco faced a complex challenge with its internal migration initiative, needing a data solution that met high standards for security and scalability...

Digital Workplace

Humana Moves 13,000 Employees to Google Workspace for Enhanced Security & Productivity

Humana is a leading Nordic care company providing services within individual and family care, personal assistance, elderly care and special service housing in accordance with LSS.

Healthcare & Life Sciences

Major Health Insurance Provider Taps Onix to Create a Transformational Member Experience Platform

A major health insurance provider with a strong focus on innovation and a commitment to enhancing the overall patient experience. The company serves a sizable member base across the United States

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