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As the name suggests, contact center AI (CCAI) is the application of AI technology in customer contact centers. According to Gartner, the deployment of Conversational AI in contact centers can lower human labor costs by $80 billion by 2026. At the same time, 60% of customer servicing executives say AI has saved them time. What… Continue reading How Contact Center AI Can Transform Customer Service
Read moreAs the name suggests, contact center AI (CCAI) is the application of AI technology in customer contact centers. According to Gartner, the deployment of Conversational AI in contact centers can lower human labor costs by $80 billion by 2026. At the same time, 60% of customer servicing executives say AI has saved them time. What… Continue reading How Contact Center AI Can Transform Customer Service
From its inception, Google Workspace was designed to enhance collaboration among people and teams. With the introduction of Duet AI, Google is now powering team collaboration using AI technology. In August 2023, Google announced the roll-out of its Duet AI assistant for its Workspace applications – including Gmail, Google Docs, Google Slides, and more. By… Continue reading Duet AI for Google Workspace
The rapid shift to distributed and hybrid work environments has created unprecedented security challenges. Traditional perimeter-based defenses fall short when users and devices live outside the corporate firewall. Organizations require intelligent, adaptive security powered by artificial intelligence to protect data and users everywhere. Google Workspace announced new AI capabilities, offering a comprehensive zero-trust architecture, robust… Continue reading Applying Google’s New Cutting-Edge AI to Augment Workspace Security
Artificial intelligence (AI) is propelling data analytics to new heights and enabling unprecedented opportunities to extract value from data. One of the most exciting areas is natural language processing (NLP). Previously, analyzing unstructured text data was a challenge, but AI algorithms like Google’s BARD and Open AI’s GPT-4 demonstrate human-level language understanding, allowing us to… Continue reading How AI is Revolutionizing Data Analytics: Latest Breakthroughs
Generative AI, with its remarkable capabilities, has gained significant traction in the business world. This transformative technology is driving innovation and offering unique solutions across various sectors. In this blog, we will delve into the practical use cases of generative AI in business today, showcasing its potential to revolutionize operations and deliver impressive results. 1.… Continue reading Practical Use Cases of Generative AI for Business Today
Like so many knowledge workers, we’ve spent hours learning about and playing with the newest generative technologies from Google and OpenAI. We’re invested in these technologies and their capabilities, not only for their impact on our day-to-day work (and that impact is going to be enormous!), but also for the power they have to transform… Continue reading An Early Perspective on How Enterprises Can Start Thinking About Generative AI Use Cases
Abstract: AI-powered medical imaging is revolutionizing the field of healthcare by helping doctors…
Google’s Document AI provides a comprehensive solution for document processing that uses machine…
Abstract: AI-powered medical imaging is revolutionizing the field of healthcare by helping doctors…
