Cloud Managed Services

Around the clock support for your cloud systems

Whether you just took the first steps on your cloud journey or need to consult with pros who can confirm you’re on the right path, you need a partner who has the experience, expertise, and resources to make your cloud deliver what you need most.


Onix Cloud Managed Services accelerates our customers’ cloud adoption journeys by providing scalable, repeatable technical solutions and guidance, while managing success criteria, business transformation strategies, milestones, goals, and roadmaps. As a leading cloud computing service provider, Onix will assume ongoing responsibility for 24x7x365 monitoring, managing, and problem solving for the cloud systems within your organization.

What you can expect

Access to professionally certified engineers to collaborate with on improving your environment per your priorities and best practices.

Improving architectural stability with access to cloud architects to identify improvement opportunities and a dedicated Technical Account Manager to drive delivery.

Best-in-class tools and reporting to expose areas of inefficiency and recommend or implement solutions.

Cloud Managed Services solutions

Onix Ascend

Onix Ascend includes the highest level of GCP Support entitlements, plus: 
  • Knowledge and familiarity with customer environments, resulting in faster time to resolution
  • Access to the expertise of Onix’s team of GCP-certified architects and engineers 
  • Deep knowledge of the Google Cloud ecosystem and paths to product SMEs
  • Multi-cloud experience and context
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Financial Operations

In order to realize the transformational benefits of the cloud, organizations need to instill a culture of transparency and embed agile processes. Companies sometimes fail in their digital transformation projects because of issues almost entirely unrelated to the technology itself, like cost overruns or cultural problems.
  • Stop cost overruns:  No matter how much value a cloud migration is planned to bring, the newly gained business value can be quickly wiped away if cost overruns occur regularly.
  • Increase cost transparency: Access to real-time billing/cost data at all layers in the organization is crucial to maintaining long-term success in the cloud.
  • Agility: Drive agile processes for budgeting and planning within IT by promoting iterative budget allocation, IT spending, and forecasting.
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Infrastructure Operations

Whether migrating virtual machines to the cloud or laying the foundation for cloud-native applications, the challenges don’t stop when resources go into production. Instead, the focus shifts to maintenance, support, and finding ways to ensure stability. Backed by a team of expert engineers and architects, Infrastructure Operations is designed to ensure reliability.  
  • 24x7 Service Desk
  • Infrastructure Monitoring and Alerts
  • Incident Management
  • Backups and Testing
  • Patch Management
  • Quarterly Service Reviews led by Cloud Technical Account Manager
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Application Reliability & DataOps

To fully realize the benefits of cloud, organizations must keep pace with rapidly advancing technologies that add new features and capabilities by the day. Application Reliability and DataOps are services dedicated to the cause of continuous improvement. We help our customers build a roadmap of key optimizations and enhancements and avoid reactive IT administrative overhead that often inhibits innovation and business agility. Our team of talented engineers then designs and implements these changes on a monthly basis.

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Cloud Managed Services
feature comparison

  • Premium Support
  • Infrastructure Operations
  • Application Reliability
  • Data Operations
Premium SupportInfrastructure OperationsApplication ReliabilityData Operations
GCP premium support---
Financial operations
Service delivery management
Incident management (break/fix)-
Simple change and service requests-
Proactive performance and availability monitoring-
Complex infrastructure/ data change requests--
Proactive optimization and modernization--
GCP pro engineers to work through small customer migrations/ projects--
Buy NowBuy NowBuy NowBuy Now

Onix Cloud Managed Services partnerships

We partner with complementary technology leaders to ensure we provide the best solutions possible for your unique business needs and challenges.

Customer stories

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Meet the experts

Rachel Hutchinson

CMS Practice Manager

TJ Huynh

Director - Support and Managed Services

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