Onix’s recent webinar, “Revolutionizing Healthcare with Google Agentspace,” demonstrated the transformational impact of Generative AI (GenAI) technology in the healthcare space. The event featured the best of Onix’s healthcare domain experts, including:
- Jay Grewal – VP – Sales, Healthcare & Life Sciences
- Ron Rerko – Director, Healthcare & Life Sciences
- Jeremiah Jenkins – VP, Public Sector & AI GTM
- Ahmed Belgana – Global Head, Solution Engineering
- Kristen Dmello – AI Solution Specialist
Here are some key takeaways from this Onix webinar on the impact of Google Agentspace in healthcare.
GenAI in Healthcare – an industry overview
We presented the latest statistics on the role of Generative AI in the healthcare industry, including:
- As a potential market opportunity, GenAI in healthcare is valued at $6 trillion.
- 98% of healthcare companies and 89% of healthcare payer executives believe GenAI is ushering in a new wave of analytics.
- GenAI adoption can reduce hospitalization costs by an estimated 5-11% over the next 5 years.
- 40% of working hours in healthcare could be supported or augmented using GenAI.
Jay also highlighted how Onix’s healthcare team has worked on over 200 use cases, including the following:
- Digital member concierge, which is used to assist registered members with healthcare plans and to personalize their experience.
- Medical transcribe generation, which automates the generation of physician notes, including procedures and medication renewals.
- Medical imaging and digital pathology automation which addresses the shortage of radiologists and pathologists.
Besides these use cases, Jay also talks about how healthcare companies have leveraged Onix’s technical expertise to monetize their data for key benefits such as:
- Improving the quality of patient care across key metrics like the patient’s re-admission rate and safety indicators.
- Enhancing the patient experience and satisfaction rate, using metrics like the patient satisfaction score (PSS), net promoter score (NPS), and patient wait time.
- Improving operational efficiency in healthcare facilities, using key metrics like the bed occupancy rate and the patient’s stay duration.
- Reducing the cost of medical care, improving insurance coverage, and improving communication from the healthcare provider.
Demonstrating the use of Agentspace for patient appointments
As demonstrated during the webinar, doctors and general practitioners can leverage the Google Agentspace tool in the following scenarios:
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Preparing for an upcoming patient visit:
Instead of spending time manually sifting through a patient’s medical records, doctors can simply ask Agentspace to provide a list of the patient’s medical conditions and previous hospitalizations (if any).
Besides the time savings, the medical provider can get a quick overview of the patient’s medical history and focus on the main health concerns before the patient’s visit. They can also personalize the patient care by focusing on the most critical conditions.
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Ensuring the continuity of patient care post-appointment:
In the post-appointment scenario, Google Agentspace can help streamline administrative tasks such as appointment follow-ups, ordering labs, and sharing medical resources. Instead of performing them manually, doctors can automate these tasks, thus saving a lot of time and effort.
Healthcare providers can leverage AI to deliver personalized care to their patients continuously. The tool can also simplify the post-visit process by integrating diverse activities like lab report generation and appointment scheduling on a single platform – all leading to increased time savings.
Conclusion – Leveraging Onix’s healthcare expertise
As the director of Onix’s healthcare cloud solutions, Ron Rerko brings over 35 years of domain experience. He is the expert bridging the gap between healthcare needs and technology expertise. Through this webinar, Ron shares his perspective about making healthcare services more “proactive” instead of “reactive.” He also highlights Onix’s “groundbreaking” work with MEDITECH using AI technology in patient search and summarization.
As a long-standing Google Cloud partner, Onix is transforming the future of healthcare with its expertise in Google Agentspace. Do you want to know more? Download our recorded webinar.
