Onix and Happeo Help Technology Development Leaders Connect a Global Team Through a Centralized Intranet

"I’m proud of Onix. They are our first North American partner to achieve Happeo certification and our partnership has been strong from day one. I look forward to our future together and helping companies achieve better alignment, engagement and collaboration."

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PROJECT SCOPE

INDUSTRY
Industrial Technology
 
SERVICES USED

Cloud-Based Collaboration and Productivity Digital Community Platform Strategy, Design and Implementation

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Executive Summary

Trimble is a global technology company that strives for industry improvements across the world. With over 150 offices, they were struggling to maintain an effective intranet with the tools they were using, Google Workspace + Currents. 

In order to reach their entire, global team, they needed a centralized tool that worked with some of the tools that were already in use. Through a partnership with Onix, Trimble was able to implement Happeo, a turnkey social intranet built specifically for Google Workspace that connects their team members, encourages collaboration, and creates a strong community within the organization.

About the Customer

Trimble is a global industrial technology company that focuses on connecting the digital and physical worlds to help industries move forward. Specifically, they focus on improving productivity, quality, safety, transparency, and sustainability.

Customer Challenge

With over 150 offices in 40 countries, Trimble struggled with maintaining effective communication across continents, which was a direct threat to their Connect & Scale strategy, which states that the base of the organization’s growth is through team communication and collaboration. 

They called their previous intranet and communications solution a “patchwork quilt” in that some parts worked well, while others fell short. They were limited in their options, which often left them with inconsistency, confusion, and disconnected team members. 

In addition, there were a number of different employees who managed their previous intranet sites, which made it difficult for each individual to know everything that was available to them. This caused people to rely on other team members, — who may not share the same schedule — leading to people waiting for answers, delayed productivity, and other day-to-day operational issues.

Partner Solution

In order to provide effective, consistent communication throughout the entire company, Trimble moved to Happeo through a partnership with Onix

Happeo is a social intranet, designed for businesses that work with Google Workspace. It acts as a company’s news stream and enterprise social network, combined into a branded intranet environment. Happeo enables your business communications to flow seamlessly, making work a happier place for all.

By utilizing Happeo, Trimble is now able to create a space for all of its employees to find the answers they need, spend time connecting with their colleagues, and seamlessly collaborate on company deliverables.

Impact and Results

With the options and flexibility provided by Happeo, Trimble can consistently provide customized communication based on the type of content they’re sharing or the audience they want to reach.

They can share announcements, long-form articles, posts, and more for everyone in the organization to see. Particularly important items can even be shared as a permanent announcement that remains at the top of the page. 

By creating a collaborative, customizable space, Trimble is able to create a unified brand experience within their intranet through channels, static pages, and more. Trimble also has the ability to utilize dynamic analytics tools to monitor which content is most effective, who they are engaging with the most, and, even more importantly, who they are not. 

This transformation to a unified social intranet has allowed Trimble’s employees to easily collaborate with team members across the globe, find the resources they need, and encourage innovation through data and information liberation.

Onix as an Implementation Partner

As the first North American partner to receive Happeo certification, Onix is at the forefront of this brand — and was able to successfully transform Trimble’s intranet into a centralized, collaborative space for everyone. 

Scott Waugh, Happeo’s Partner Manager for North America said: “I’m proud of Onix.  They are our first North American partner to achieve Happeo certification and our partnership has been strong from day one.  I look forward to our future together and helping companies achieve better alignment, engagement and collaboration.” 

Onix worked alongside Happeo and Trimble to ensure the entire process ran smoothly, including by:

  • Guiding Trimble through use-case discovery to help them best empower their employees.
  • Identifying the best organization so the intranet has an incredible user experience.
  • Creating and designing the layout, mockups, and more to create a consistent brand message throughout the platform.
  • Assisting content creators and identifying necessary content to help provide up-to-date information to the Trimble team.
  • Ensuring the timeline and other critical processes were followed so that Trimble launched on time with an incredible social intranet that connected their global organization.

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