Ongoing Cloud Consulting From A Dedicated Technical Account Manager

Whether you’re moving to the cloud for the first time or trying to maximize returns on well-entrenched solutions, you’re likely confronted with a dizzying array of information and options. You’ll need clarity to reach specific goals and maximize your ROI.

Onix partners your organization with a dedicated Technical Account Manager (TAM) who will guide you through the complex, ever-changing cloud computing landscape. Your TAM will provide you with customized cloud advice, consultancy, communications and technical support.

Technical Account Mangement

Achieve More With Technical Account Management.

Boost user cloud adoption whether you’re using SaaS, IaaS, PaaS or a Hybrid model.
Improve business processes and efficiency.
Maximize your cloud return on investment.
Gain peace of mind with a dedicated support escalation point.

Cloud Consulting, Communication and Support From a Dedicated Resource.

Dedicated Resource
A Dedicated Resource

You will work with a dedicated TAM, a highly experienced, hands-on individual who helps you answer strategic questions and solve operational challenges. This go-to expert will know your business — and will be your trusted advisor with weekly touch points.

Dedicated Resource
Custom Advice and Consultancy
Custom Advice and Consultancy

Your dedicated TAM will identify innovative ways to maximize the value of your current cloud solutions. He or she will also introduce you to new products and services from Onix and third-party partners to help you address pain points and achieve your goals.

Advice Consultancy
Proactive Communications
Proactive Communications to Keep You Alert and Up-to-Date

You’ll receive proactive alerts by email and SMS regarding technology outages or other critical issues delivered right to your phone or other device.

You’ll also get market insights through industry trend articles from deployment experts to show you how other companies are forging ahead with innovation.

Proactive Communications
Technical Support
Dedicated Technical Support Escalation Point

Your TAM will help you quickly resolve your technical issues and questions by phone, email or chat. Plus, every quarter he or she will provide you detailed service and trending reports.

Technical Support

Our Technical Account Management Customers

Industry leading global organizations are accelerating cloud user adoption, improving business processes and efficiencies and maximizing their cloud return on investment through Onix Technical Account Management.

Several of our delighted customers are listed below.
Macmillan Publishers
EnPro
Whirlpool
Scotts Miracle-Gro
ALDO
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Helping You Achieve Your Cloud Mission

Let Onix empower your team with our knowledge and experience so that your cloud computing mission continues to thrive. To see our entire consultancy portfolio, visit our cloud computing services page now.

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Agile Process

Ready to Get Started?

Contact Onix to Learn More About our Technical Account Management Services
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