HVAC field technician
FEATURED CASE STUDY

Mobility and Collaboration Tools "Make Life More Comfortable" for Hill York

Since designing and installing the first air conditioning systems in Miami Beach hotels after World War II, Hill York Air Conditioning Services & Energy Solutions has led Florida facilities such as hospitals, colleges, government buildings, performing arts venues and fitness clubs to new levels of indoor comfort and energy efficiency. Hill York relieves building owners of maintenance chores by using smart technology and remote monitoring.

Today, the company has more than 200 employees in four office locations with an additional 120 field technicians serving customers statewide. Hill York’s existing email setup was subject to disruptions and outages, as was the company’s hosted server. In a service industry where timeliness and responsiveness are key, Hill York needed a more dependable solution.

Customer Quote

"Field technicians use Google Photos to upload job pictures to Drive. In the past, pictures would be taken and emailed. This became a problem when sending several photos or needing to access the photos weeks later. Additionally, we use Google MDM (Mobile Device Management) to publish and manage apps on their phones. All data is backed up because it’s a company phone. Replacement phones are quick to deploy; all of their data is right there in the cloud. We only have to sign them into the new phone and they have everything they need.” - Michael Harris, Vice President of Information Technology, Hill York