Any Advice for Someone Looking to Do What You Do?
Develop thick skin and organizational skills quickly. First, because the customer will be looking at you the entire time and will put you on blast if the project is delayed or over-budget or [...insert reason here ;-)].
Second, because sometimes, you will need to be able to stand up and push your team in order to meet a time frame or budget, or you may need to step up and let the customer know when the thing they want to do is not possible...yet. It's a balancing act. Finally, know that while you're putting your heart and soul into your work, it's BUSINESS, not personal. PERIOD.
Anything Else You'd Like to Share with Our Readers?
As a PM, you straddle the lines between the Sales team, who have made promises to the customer; the delivery team, who have to somehow make those promises a reality; AND the customers themselves. Remember to give yourself some grace. No one is perfect, and, if it ever happens, admitting when you've blundered is far better than trying to cover it up. It always comes out. Owning it up front is the only play. Everything else is just a mess that hasn't come to light... yet.
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