Chatbots and Virtual Assistants are Getting Smarter

Posted by Chris Cook, Sr. Solutions Architect

Jul 22, 2020


When was the last time you conversed with SharePoint? Does your company’s instant messaging platform allow you to quickly find resources in your organization? Can customers simply ask questions on your website without ever having to contact you? 

If you can already do any of these things, then perhaps you are already an Onix customer [wink]. If not, don’t worry. You are not alone. We are at the dawn of an explosion in “smart” information technology — and everybody’s invited to the party!

Why Does the Way We Look for Information Keep Changing?

Search is hosting one of the biggest smart parties because the way we look for information is changing. Why? 

AI Chatbots

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Chris Cook, Sr. Solutions Architect

Chris has 30+ years of experience in the Information Technology industry. The past 12 years have been focused specifically on solving search challenges inside the enterprise. He brings with him a vast array of industry knowledge and real-world experience pertaining to technology deployments, networking, security systems, web, enterprise applications and cloud computing.

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