SaaSOps 101: A Beginner’s Guide to SaaSOps

Posted by Carly Sumlin, Marketing Director

Dec 04, 2019


Every day, at any given time across an organization, workers use software-as-a-service (SaaS) solutions. These activities are prime targets for security breaches and can benefit from extra protection through something known as SaaS Operations (SaaSOps).

It's difficult to escape the daily news headlines about the latest security breach or company plagued by ransomware. Cloud security and data loss are huge concerns.The cloud is a highly connected environment that allows traffic to flow in and out of it through the internet. Security in the cloud requires preventing unauthorized access. It’s a challenge in this SaaS-driven era.

Chances are, each user on your network has at least 100 or more interactions with SaaS solutions each day. Consider the activity at your organization. Workers are interacting via Chat or Hangouts. They’re downloading, uploading and exporting files. They’re logging into apps. They’re installing browser add-ons and deleting files. And they’re connecting with sources inside and outside of your organization, ones that are trusted, but also ones that are unknown.

office workersSaaS apps are everywhere, driving workplace productivity, efficiency and overall impact when done well. Workers have come to rely on them. But they can also be a security nightmare when it comes to data loss and other IT risks.

“SaaS is becoming like the Wild West,” says David Politis, CEO of BetterCloud, a longtime Onix partner. “It’s become a chaotic, ‘free-for-all’ frontier. Previously, enterprise application installation on corporate servers required IT’s help, but today anyone can buy, deploy and use SaaS.”

Good thing SaaS platforms are secure, right? Yes, Politis says, but with one caveat: SaaS platforms only secure their applications. You must secure how they are being used within your organization. Your organization’s insiders are your biggest threat, whether they mean to be or not.

“Your users are closest to your data. [They] are the new perimeter in the digital workplace,” Politis writes in The IT Leader's Guide to SaaSOps (Volume 2): How to Secure Your SaaS Applications.

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Carly Sumlin, Marketing Director

Carly joined the Onix marketing team in 2013. She is the Marketing Director with a growing team of talented marketers focused on cloud solutions.

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