Editor's Note: G Suite is FedRAMP compliant. FedRAMP is a government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services.
On March 19, 2012, Grand Traverse County in collaboration with the City of Traverse City migrated from the Lotus Notes email platform to G Suite. G Suite, which supports over 525 employees, is the first major cloud application that has been embraced by the County and City.
Board approval was given at the end of 2011 with a three month time table to implement. For the implementation the County selected Onix as the system integrator. Onix fully utilized the resources of G Suite for the project by providing shared project plan documents, communication templates, and a custom learning site with documentation and videos for employees. Training was offered to all employees through online webinars.
The IT Staff managed the setup and conversion from Lotus Notes. Using a free tool provided by Google, emails, calendars, and contacts were migrated into G Suite. The IT Department also had a group of 45 volunteers in the County and City that agreed to be “Google Guides” to assist their fellow employees during the transition. The Google Guides were trained in G Suite and migrated a month earlier than their peers. They served as the first point of contact within their department when the final switchover was done. With help from the Google Guides, the IT Department was able to provide a smooth transition to the new environment.
County and City employees have told the IT Department they are excited about the new platform and can’t wait to try many of the new collaborative tools offered by G Suite. The IT Department also likes G Suite since it simplifies user setups and server support shifts to Google. This is a win-win for everyone.
Don Sheehan, Grand Traverse County IT Director
U.S. State & Local Government
G Suite Deployment
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