In order to deliver CSS, a company must be a Google Apps Premier Reseller that has met criteria, specified by Google, for delivering a consistently high standard of support and advisory services for Google Apps. Onix can now offer Google Enterprise’s high-caliber services offering, which includes enhanced technical support, proactive communication, advice and consultancy for Google Apps.
A dedicated Customer Success Manager from Onix will oversee the delivery of each of these elements to ensure the customer has the best possible Google Apps experience.
Onix provides a range of support options, up to 24x7 support, 365 days a year. Support is available via email, through a web-based portal, or by telephone. In addition to supporting IT Administrators, Onix also offers packages for direct End-User support, meaning that customers can “Go Google” without increasing their IT service desk calls.
“We have long believed that Onix’s support offerings and support staff have been a differentiator for us,” said Tony Bianco, President of Onix’s Cloud Computing Division. “By offering a range of support packages, we successfully support companies from 100 to 100,000 users, while staying within their budget.”
About Onix Networking Corp.
Onix Networking is a leading provider of IT solutions and services to a broad range of government and corporate customers. Onix partners with IT industry leaders and offers extensive expertise in the design and implementation of end-to-end comprehensive IT solutions. In February 2013, Onix won several awards at Google’s Enterprise Global Partner Summit, including “North American Deployment Partner of the Year 2012 - Apps Enterprise.”
Onix Networking Corp. is headquartered in Lakewood, OH. For more information, visit www.onixnet.com.
# # #
Director of Marketing
Onix Networking Corp.
Onix Networking is a trademark of Onix Networking Corp. All other company and product names in this document are the property of their respective owners.