Google: Simplicity and Enterprise Search
A New Model for Managing Your Enterprise Information

In today’s business environment, time and information are arguably our two most precious resources. Yet most businesses squander both on a daily basis.

According to research firms IDC and Delphi Group, the average knowledge worker spends about a quarter of his or her day looking for information.

Add to that the time spent by IT personnel and various specialists to manage
company information – and the technologies used to store, organize, and locate it.

Figure in the time spent (or not spent) by employees to create documents that will match the exacting criteria of high-overhead information retrieval systems.

Consider the wasted value embedded in documents that have been forgotten, mislabeled, or put where no one can fi nd them – at least, not fast enough to do what needs to be done.

Think of the information that stays locked in employees’ heads – or on their desktops – because it’s “too much work” to publish where colleagues can find it and put it to use.

Finally, tally the lost revenue resulting from delays in time-to-market.

The high costs to a company of not fi nding information, or of finding it too
late, include faulty decisions, duplicated efforts, lost productivity, and missed opportunities. Their impact can cascade throughout an organization. The personal frustrations involved are also considerable – as anyone who has tried and failed to find a slide or a spreadsheet in time for a vital meeting can testify. The costs can be even higher in fields such as health care, the pharmaceutical industry, and life sciences, where up-to-date information and time-to-market are competitive essentials.

The solution: As easy as 1, 2, 3

The symptoms are complex, but the prescription is simple: Managers and administrators need tools to connect employees with relevant information quickly and easily. Three things are required:

1. Fast, accurate search results. To be successful, enterprise search must be powerful enough to deliver     the most relevant information, consistently and efficiently, whenever and wherever it’s needed.

2. Minimal administrative overhead. Enterprise search must be quick enough to deploy and easy enough to     manage that the cost of installing and maintaining won’t exceed the benefit.

3. An intelligible user interface. Enterprise search must be simple and effective enough that users will actually     use it.

Google: Simplicity and Enterprise Search A New Model for Managing Your Enterprise Information

Google: Simplicity and Enterprise Search
A New Model for Managing Your Enterprise Information